William Duflos

William Duflos, GrafTech France S.N.C.

William Duflos describes himself as a polyvalent: someone with many different roles and responsibilities. A baking operator and forklift operator, he joined GrafTech in January 2003 and gives credit to the company’s collaborative culture: “Because of our empowered team system, I can perform a lot of different roles, while earning the trust of my managers.” One of his jobs is loading electrodes for their initial bake. “It’s pretty high-tech, actually. I do most of it remotely from the control room.” He’s also involved in electrode supplies and quality control – also increasingly sophisticated tasks. “Whether it’s through frequent discussions with management or weekly Gemba walks, I’m kept accountable,” William explains. “And that’s the most rewarding aspect of my job.”